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Tuesday, February 28

Officials say citywide Wi-Fi will be faster and cheaper
by
Mike
on Tue 28 Feb 2006 07:49 AM PST
Officials say citywide Wi-Fi will be faster and cheaperOfficials say they want a high-speed broadband network to blanket Minneapolis to arm city employees with a powerful communications tool.
The proposed wireless network also will provide residents and business with a low-cost Internet option, they say.
City leaders will select a private vendor this spring to build the network. Portions are expected to be up and running by the end of the year, but it could take 18 months for completion, said Bill Beck, the city's deputy chief information officer. Antennas positioned on telephone poles and buildings throughout the 60-square-mile city will broadcast the wireless signals - creating a citywide Wi-Fi cloud.
Earthlink, an Atlanta-based Internet Service Provider (ISP), and U.S. Internet, a Minnetonka-based ISP, are the two finalists competing for the contract. The companies will set up test sites in North Minneapolis and the Cedar-Riverside, Seward and Ventura Village neighborhoods.
The City Council was scheduled to vote on the city's business plan for the broadband network Feb. 24 after this edition of the Southwest Journal went to press.
Mayor R.T. Rybak said the wireless network, will help level the playing field for residents and small businesses.
“The Internet is an essential tool for a student or small business, but we're still in a period of time where access to high-speed tools is easier for those with more resources. This is going to bring the cost down and increase the accessibility,” Rybak said. “You will no longer have to look for a coffee shop that happens to be a hotspot; the whole city will be.”
Residents and businesses could subscribe to the network, but its primary purpose is to provide city employees with a more powerful and portable Internet connection.
City inspectors, for instance, could carry hand-held devices while in the field, police officers could file police reports from neighborhoods, and firefighters could access building information before entering burning structures.
“We're building this out to meet the institutional needs of the city, border-to-border, which includes public safety - police and fire. This is unique,” Beck said. “We believe the benefit to this is the city's demand for availability, reliability and quality of service are significantly higher than those of a pure residential network.”
The network is expected to be two to three times faster than typical high-speed connections and cost between $16 and $24 a month, he said.
City officials and the two vendors competing to build the network expect 20 percent to 30 percent of current broadband users - or 20,000 to 30,000 - to subscribe.
“We're taking a conservative approach - as service grows and becomes common place that is going to grow rapidly,” Beck said.
Why outsource?
The city has opted to turn over construction and management of the network rather than run it to save on costs, Beck said. The winning vendor is projected to invest $20 million to $25 million to build the network.
Relying on a private vendor to build and maintain the network makes sense to City Council President Barb Johnson (4th Ward). “We didn't want to get in the position of buying technology that could be outdated quickly,” she said.
Some have been critical of the city's decision to outsource the network without considering public ownership, however.
Becca Vargo Daggett, a research associate for the Institute for Local Self-Reliance in Southeast Minneapolis, said the city should have held public hearings to consider other ownership models.
While the upfront costs are steep, the wireless network could generate millions in revenues. In a report released earlier this month, the institute predicts the broadband network could generate a surplus of $19 million within 10 years. David Morris, the institute's vice president, said that money could be used to ensure that all of the city's residents have access to the high-speed network.
Despite some criticism, the city is sticking with its plan.
‘Virtual economy'
Before becoming mayor, Rybak ran an Internet-consulting business out of his home in Southwest and said building a wireless network is a critical step in preparing for the new economy.
“You don't see us in office towers and you don't see us in storefronts, but we're out there doing work. That's the core of the new economy,” he said. “What we're doing here is providing a tremendous, new low-cost tool to allow the home-based business, the creative class to move seamlessly throughout the city.”
By providing cheaper service and teaming with community groups to help lower-income residents gain access to technology, the city also hopes to bridge the digital divide. No citywide data exists, but according to a recent report by the Community Technology Empowerment Project (CTEP), about 35 percent of Minnesota households don't have a computer and about 44 percent of households don't have Internet access. That figure is considerably higher for African American and Hispanic households.
Nationally, 68 percent of African American households don't have computers, while 76.5 percent don't have Internet access. As for Hispanics, about 66.3 percent of households lack computers and 76 percent aren't connected to the Internet nationwide.

AOL Hanging Up On Dial-up Customers?
by
Mike
on Tue 28 Feb 2006 07:43 AM PST
AOL Hanging Up On Dial-up Customers?If you didn't believe America Online was serious about being a broadband Web portal, believe it now.
AOL recently informed customers that beginning next month, AOL will charge dial-up subscribers $25.90 per month. The price won't be that much of a shock, since it's $2 more than those dial-up customers are paying now. More important, it's equal to what high-speed DSL (digital subscriber line) or cable subscribers pay to get AOL services such as e-mail and customer support along with high-speed Internet access.
The price jump shows just how important it is to the Internet giant to get more of its customers onto broadband. It has led to an obvious question for longtime AOL customers: Who wouldn't move to broadband when it costs the same price?
"Given their overall strategy in the Web portal business, (AOL) wants fewer, if any, dial-up customers," said Allen Weiner, an analyst at Gartner. "I think it is part of a strategy to basically shake out of its base the people who are likely high-speed subscribers."
AOL makes no bones about the fact that it is trying to encourage people to upgrade to faster service so they can better view the bandwidth-intensive content on the AOL site. "The hope is that we'll be encouraging users to upgrade to broadband because a majority of them will be able to get high-speed connections," said AOL spokeswoman Anne Bentley.
But the move could anger some price-sensitive, casual Internet users who will resent paying more for a slower service, Weiner said. "Disincentives are a tragically bad way to go about things," he added.
Of course, that may not be a serious concern to the planners at AOL. It has been losing dial-up subscribers for several years as prices for high-speed access have dropped, from 26 million U.S. subscribers in 2002 to 19.5 million in 2005. DSL is priced between $15 and $40 or higher per month, compared with dial-up prices of $4 to $10 a month.
About 5 million people in the U.S. pay $15 per month for an AOL subscription and then pay a different Internet service provider for high-speed Internet access under AOL's Bring Your Own Access plan, Bentley said. By bundling high-speed access and AOL service for $25.90 a month, AOL is offering a package alternative to members who are now paying for their AOL service and high-speed access separately.
"All about broadband" AOL announced in late January a new coast-to-coast high-speed network and has been signing deals with providers for its bundled offering. AOL's ISP partners include DSL providers BellSouth, Verizon, AT&T and Qwest, and cable providers Time Warner Cable and Charter Communications.
"I'm sure one of the clauses in AOL's deal with broadband partners was a fairly hefty commitment as far as how many customers would make the switch," said Joe Laszlo, a senior analyst at JupiterResearch. "Two dollars removes any sort of price-related inertia that their dial-up customers might feel."
AT&T and Verizon have succeeded in using price cuts to lure customers away from dial-up, while cable companies have been competing more on speed than price.
"This is yet another example of how AOL is becoming a company that's all about broadband," said Will Richmond, president of consulting firm Broadband Directions. "There's no question that all the forecasts point to the dial-up subscriber count decreasing in the next few years. AOL understands that."
In August AOL launched a new AOL.com portal, that opens up to any Web surfer content that used to be available only to AOL subscribers. This enables AOL to better compete for lucrative online advertising with Google, Yahoo and MSN.
AOL's affiliation with Time Warner and other subsidiaries also enables it to focus on video and other multimedia content, which can be painful to experience on dial-up.
In addition to Web, local, video, image, music and shopping search, AOL's Web site offers video on demand, AOL radio programming, tons of entertainment and other news, as well as AIM Triton, a communications service that includes instant messaging, e-mail, SMS mobile text messaging, voice and video chat.
AOL is not overly concerned about losing customers over the price increase, Bentley said. "We still offer the most comprehensive package" including round-the-clock customer support, access to an AOL e-mail account and unlimited e-mail storage, she said.
Monday, February 27

Rural America Closing Broadband Gap
by
Mike
on Mon 27 Feb 2006 07:07 AM PST
Rural America Closing Broadband Gap The much lamented gap between rural and non-rural home broadband adoption, though still substantial, is narrowing.
According to a new study by the Pew Internet & American Life Project, 24 percent of adult rural Americans went online with a high-speed connection by end of 2005, compared to 39 percent of home broadband users in urban and suburban areas.
In 2003, nine percent of rural Americans had broadband at home, less than half the rate (22 percent) in urban and suburban American.
For overall rural Internet use - dial-up and broadband - the penetration rate for adult rural Americans lagged the rest of the country by 8 percentage points at the end of 2005 (62 percent to 70 percent margin). This is about half the gap that existed at the end of 2003.
"Growth in rural broadband adoption has been fast relative to urban and suburban areas in the past two years," the Pew report states.
As rural Internet users embrace broadband, the Internet profile of rural America is slowly becoming more like the rest of the nation.
"Rural broadband users are no different than home high-speed users elsewhere; they go online more often and do more online activities than dial-up users," Pew report author John B. Horrigan said in a statement. "But with a lower proportion of broadband users in rural America than elsewhere, the result is that rural Americans, in aggregate, have a more distant relationship with the Internet than urban and suburban Americans."
That is not case, however, when it comes to rural broadband users in the workplace, where the gap is small and statistically insignificant: 72 percent of rural workers have broadband access at work, compared with 75 percent of urban and suburban online workers.
Nor are rural broadband users any different than their urban/suburban counterparts as to where they get their high-speed connections. More than 90 percent of rural broadband subscribers have cable modems or DSL, numbers that mirror cable and DSL penetration in other parts of the country.
"Since rural areas are expensive to wire for high-speed access, some advocates for rural broadband hope wireless high-speed may provide a solution," the report states. "There is not yet much evidence that this is happening on a widespread basis."
The report does note that use of fixed wireless or satellite service for rural home broadband access has grown from barely one percent in 2002 to five percent by the end of 2005.
In analysis of specific activities, the report says are several instances in which rural users are more likely than non-rural users to certain things online. Rural Internet users, for instance, are more likely to take classes for credit online and download screensavers and video games.
"For certain things, like taking classes online, the Internet is a real 'distance-killing' benefit for rural Americans," said Katherine Murray, research assistant for the project and co-author of the report.
Friday, February 24

EarthLink Exec: Wi-Fi Deal with Google "Evolutionary"
by
Mike
on Fri 24 Feb 2006 07:17 AM PST
EarthLink Exec: Wi-Fi Deal with Google "Evolutionary"EarthLink and Google's proposal to the city of San Francisco for a municipal Wi-Fi network was an evolutionary collaboration between the companies, says a company official close to the talks. And it's one that splits the pay/free access difference.
The companies put in a bid on the project Tuesday after having submitted separate informational filings with the city last fall. The companies had been in talks a few months ago about a joint bid that would bring more comprehensive services to the table, said Bill Tolpegin, vice president of development and planning for EarthLink's municipal network group in a phone interview late yesterday.
San Francisco's deadline to submit requests for proposals for its citywide network was yesterday. The city has said it received six submissions from the following: EarthLink/Google; Communications Bridge Global, MetroFi, NextWLAN, Razortooth Communications and SF Metro Connect.
The EarthLink/Google bid is perhaps the most prominent, as Google had proposed back in the fall to provide free access to city residents on the network it could provide. Those plans still seem to be alive, as Google and EarthLink proposed a 2-tier network that offers basic free access and a premium service for faster access, according to Tolpegin. "We'd provide free and pay service side by side," he said. EarthLink's 1 Mbps service would be available city-wide for about $20 a month, while Google could provide basic Internet access at slower speeds for free. The combination of the two offerings, according to Tolpegin, provides more opportunity for the city to offer both an entry level service and one that would draw more advanced users.
Under the joint proposal, Motorola and Tropos' Wi-Fi meshed networking gear would support the network.
The San Francisco network would be smaller than EarthLink's installation in Philadelphia, Tolpegin said. The San Francisco network would cover 47 square miles, while the planned Philadelphia network, with 135 square miles, covers almost three times the area. Still, coverage in San Francisco will bring some challenges. The foggy city's infamous hilly terrain makes the installation a bit different than flatter Philadelphia.
Thursday, February 23

EarthLink to telecom world: Watch us now
by
Mike
on Thu 23 Feb 2006 02:47 PM PST
EarthLink to telecom world: Watch us nowHaving survived the brutal ISP wars, EarthLink is now taking dead aim at virtually every corner of the telecom market, with the possible exception of large enterprises.
As company executives outlined today at an investors’ conference in New York, EarthLink is moving aggressively into wireless communications, fixed/mobile convergence, voice-data-video bundles, last-mile broadband wireless and small to mid-sized enterprise services.
Building on partnerships, acquisitions and the free cash generated by its still-profitable Internet access business, EarthLink will, by mid-2006, be operating an MVNO; a national CLEC focused on SME data services; a broadband residential service offering line-powered voice, 8 Mb/s data and satellite TV service; and a municipal broadband unit already building networks in two major cities.
Soon to come will be wireless services that use dual-mode phones to enable consumers to completely cut the cord on the telco or cable provider.
“We are going to transform what EarthLink is about,” CEO Garry Betty told investment analysts. “We are becoming a full communications company.”
In the process, however, EarthLink moves from a net income of more than $140 million, and free cash flow of $173 million in 2005, to a projected loss of up to $45 million for the year in 2006, and up to $9 million for the quarter. Those losses reflect the $74 million to $100 million being spent on EarthLink’s Helio wireless venture, its new trueVoice and Home Phone voice services and the municipal Wi-Fi network buildouts.
Those projected results earned the company a 6% drop in its stock price this morning.
As Betty and other EarthLink executives tried to impress on the analyst community, however, the short-term investment will produce long-term growth of between 10% and 15% annually beginning in the fourth quarter of 2006 through 2009.
“We do have a track record of success,” Betty said. “We have done what we promised we would do.” That includes maintaining a profitable ISP business and transitioning most of its dial-up customer base to broadband--something the skeptics said EarthLink couldn’t do, he said.
As Betty and his executive team explained, the multiple initiatives now underway will require significant investment this year and aren’t expected to generate much in the way of new subscribers until the fourth quarter. Those initiatives include:
- Helio, the announced MVNO EarthLink is launching with Korean mobile provider SK Telecom. As CEO Sky Dayton, EarthLink’s founder, explained to analysts, the spring launch of this venture will focus on post-paid customers, targeting the 18- to 34-year-old market and Korean-Americans.
- New Edge Networks, the data CLEC EarthLink is acquiring. When the deal closes in April, EarthLink will provide new funding for marketing and sales to enable the company to post double-digit growth in the SMB market, and add EarthLink’s Web hosting and security products to its successful VPN sales.
- TrueVoice and Home Phone, EarthLink’s two VoIP offerings. The company is actually offering free PC-to-PC calling, a la Skype, then hoping to move those customers up market to trueVoice, which is more Vonage-like and requires an ATA, and then to Home Phone, the line-powered ADSL 2+-based service EarthLink is trialing with Covad Communications in four cities and will be rolling out across its markets later this year.
- Satellite video resale. The company earlier this week announced distribution deals with both DirecTV and EchoStar, owner of Dish Networks, to resell their video services, and it could add content of its own, such as video-on-demand, going forward.
Helio will no be a me-too MVNO service, Dayton insisted to analysts, because unlike other MVNOs such as T-Mobile, it is focusing on the post-paid market and is leveraging SK Telecom’s extensive video, gaming and community services in Korea to introduce a very different type of product that will have great appeal to the late-teens, early twenties crowd that thrives on new technology.
“SK is the largest mobile operator in Korea, with over 50% market share, and now viewed as the most advanced mobile operator in the world,” Dayton said. “SK is the new DoCoMo. It has been the first to launch every CDMA technology. Almost four years ago, it launched EV-DO, which Sprint and Verizon are just now rolling out. More recently, in March of 2005, SK put up satellite to send TV and radio directly to your phone.”
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